Privacy Policy | MA Siding Pros

1. Introduction and Commitment to Privacy

MA Siding Pros LLC ("we," "our," or "us") operates the website masidingpros.com. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of information gathered through our website, mobile interface, and customer service desks.

2. Information We Collect

When you interact with our website—such as when requesting a siding estimate, using our interactive cost calculator, or testing your ZIP code with our climate analyzer—we may collect the following information:

• Contact Information: Full name, telephone number, and email address.
• Property Information: Massachusetts property address, city, town, and 5-digit ZIP code.
• Project Details: Preferred siding material (James Hardie®, CertainTeed®, cedar, AZEK®), home architectural style, estimated square footage, year built, and specific project notes.
• Technical Usage Data: Anonymized browser type, operating system, pages visited, and general geographic location data to optimize mobile and desktop site performance.

3. How We Use Your Information

We collect and process your information solely for legitimate business operations related to your siding inquiry:

• Generating preliminary and itemized siding replacement and repair estimates.
• Creating your free 3D Hover® digital home preview model.
• Connecting you directly with a licensed Massachusetts project supervisor assigned to your specific county or municipality.
• Filing building permit documents and Mass Save® weatherization rebate paperwork upon contract authorization.
• Communicating project updates, scheduling on-site measurements, and answering homeowner questions.

4. We Never Sell Your Data

We do not sell, rent, trade, or monetize your personal information to third-party marketing firms, lead aggregators, or external advertisers. Your information is strictly utilized by MA Siding Pros LLC and our certified installation supervisors to fulfill your siding estimate request.

5. Massachusetts Data Security Compliance

In compliance with Massachusetts General Laws Chapter 93H and 201 CMR 17.00 (Standards for the Protection of Personal Information of Residents of the Commonwealth), we maintain appropriate administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, or disclosure. All form transmissions are encrypted using industry-standard Transport Layer Security (TLS/HTTPS).

6. Cookies and Tracking Technologies

Our website uses essential session cookies to remember interactive tool selections (such as home styles in our visualizer and square footage sliders in our cost calculator). We do not deploy invasive third-party tracking cookies or sell behavioral profiles.

7. Your Rights and Data Inquiries

Massachusetts residents have the right to request access to the personal data we hold about them, request corrections, or ask for the deletion of their contact information from our active estimate files. To exercise these rights, please contact our administrative desk: